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Security Operations Specialist

2 months ago

Edina, Minnesota, United States Jerry's Enterprises Inc. Full time

Position Overview: If you possess a keen understanding of security protocols, exceptional organizational skills, and effective communication abilities, this role is tailored for you.

Location: Twin Cities Metropolitan Area

Reporting Structure: Reports directly to the Director of Security

Employment Classification: Non-Exempt

Compensation: $23 per hour, commensurate with experience

Work Schedule: Flexible hours from Sunday to Saturday

Benefits Offered:

  • Comprehensive Health, Vision, and Dental Insurance
  • Employee Discounts
  • Paid Time Off
  • Employee Assistance Programs
  • 401K Retirement Plan
  • Flexible Work Hours

Key Responsibilities:

  • Monitor store activities to detect and deter theft or fraud.
  • Investigate incidents of theft or suspicious behavior in collaboration with relevant departments.
  • Conduct apprehensions in accordance with company policy.
  • Perform thorough investigations to resolve priority cases.
  • Oversee the physical security of the store and promote a culture of loss prevention.
  • Document all investigations and incidents meticulously.
  • Maintain confidentiality regarding sensitive information.
  • Respond to emergencies and support store operations during critical situations.
  • Ensure the safety of employees and customers by adhering to company policies.
  • Foster professional relationships with colleagues, customers, and law enforcement.
  • Stay informed about industry trends and best practices in security and asset protection.

Qualifications:

  • High school diploma or equivalent required.
  • Preferred: One year of experience in a related field.
  • Strong investigative and organizational skills.
  • Proficient in computer usage, including Windows OS and Microsoft Office.
  • Self-motivated individual who works well independently and as part of a team.
  • Availability to work varied shifts, including days, evenings, weekends, and holidays.
  • Preferred: Relevant education or training in a related field.

Opportunities for Growth:

Enhance your skills in customer service, enjoy a rewarding work environment with diverse colleagues, and experience opportunities for career advancement while maintaining a flexible work schedule.

Physical and Mental Requirements:

  • Frequent: Lifting/carrying up to 50 lbs., pushing/pulling up to 2000 force pounds, computer use, standing, and running.
  • Occasional: Lifting/carrying over 50 lbs., equipment operation, walking, and bending.

Environmental Considerations: Occasional exposure to varying temperatures and physical exertion.

This job description is intended to provide a general overview of the position and is not exhaustive of all responsibilities and duties. Responsibilities may change at any time with or without notice.