Towing Operations Coordinator
2 days ago
Barbour's Towing & Truck Repair is seeking a highly skilled Towing Operations Coordinator to join our team in Raleigh. As a key member of our dispatch team, you will be responsible for receiving and processing customer requests for towing services, troubleshooting issues, and providing exceptional customer service.
The ideal candidate will have excellent communication skills, be able to multitask in a fast-paced environment, and possess a strong understanding of towing and recovery operations. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer experiences, we encourage you to apply.
Key Responsibilities:
- Receive and process customer requests for towing services
- Troubleshoot issues and provide solutions to customers
- Provide exceptional customer service and support
- Work collaboratively with the dispatch team to ensure efficient and effective service delivery
Requirements:
- High school diploma or equivalent required
- 1-2 years of experience in a customer service or dispatch role
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and multitask
- Knowledge of towing and recovery operations a plus
What We Offer:
- Competitive hourly rate
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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