Service Operations Coordinator
3 weeks ago
Job Summary
The Service Operations Coordinator plays a vital role at North Carolina State University, ensuring seamless service delivery to researchers. This position requires strong communication and organizational skills, with a focus on tracking and triaging service requests.
Key Responsibilities
- Coordinate service requests from researchers, ensuring timely resolution and follow-up.
- Develop and maintain relationships with researchers, providing exceptional customer service and support.
- Collaborate with the LAR team to identify and address service gaps, improving overall service quality.
Requirements
- Excellent communication and organizational skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Strong analytical and problem-solving skills.
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