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IT Manager

2 months ago

Orlando, Florida, United States LEAD Staffing Full time
Job Title: IT Manager - Cloud Strategy

Job Summary:

We are seeking an experienced IT Manager to lead our cloud strategy and technology operations. The successful candidate will have a strong background in IT management, cloud computing, and cybersecurity.

Key Responsibilities:

  • Develop and implement a cloud-first strategy to drive business growth and improve operational efficiency
  • Oversee the management of third-party solutions and services to ensure secure, compliant, and cost-effective utilization
  • Collaborate with cross-functional teams to monitor IT operations, manage projects, and provide strategic guidance on technology-related matters
  • Enhance and expand our cybersecurity program in collaboration with external IT providers
  • Ensure networks, processes, and solutions comply with industry, state, and local regulations
  • Develop and maintain IT policies, procedures, and standards in partnership with external consultants and company management
  • Provide ongoing support for day-to-day utilization of solutions and processes, recommending improvements as needed
  • Manage the overall portfolio of technology hardware, software, and solutions
  • Attend and contribute to departmental meetings as required, and provide regular IT status reports
  • Foster healthy relationships with departmental directors, supervisors, and external partners
  • Monitor the performance of third-party partners, vendors, and suppliers
  • Research and recommend solutions and services as necessary
  • Plan, track, and oversee IT-related activities and projects
  • Collaborate with external IT partners, suppliers, and agencies on projects and process enhancements
  • Keep company leadership informed on program execution and performance
  • Generate IT help desk and quality assurance metrics, including incident analysis and resolution statements

Requirements:

  • Bachelor's degree in computer science, information management, or related field
  • 3-5 years of experience managing or leading an IT department for a small company
  • Proficiency with Microsoft 365 suite and related tools
  • Experience in managing IT contracts and clinical laboratory workflows
  • Familiarity with customer portal development and management
  • Ability to discover, plan, and implement optimized business processes
  • Strong understanding of networking concepts and diagnostics industry
  • Knowledge of healthcare markets and customer dynamics
  • Comfortable working in a startup environment and managing multiple tasks simultaneously
  • Excellent collaboration, communication, and presentation skills
  • Familiarity with ITIL terminology and concepts preferred
  • Detail-oriented with a commitment to quality work and timely deliverables
  • Proactive work style with a willingness to take initiative
  • Professionalism and dedication to respecting colleagues, customers, and stakeholders
  • Passion for continuous learning
  • Comfortable working in a laboratory environment