CNC Sales Engineer

3 weeks ago


Springfield, Massachusetts, United States The Robert E. Morris Company Full time
About The Robert E. Morris Company

We are a leading distributor of CNC machine tools, tooling, and accessories, serving manufacturers of precision machined parts across various industries. Our mission is to help manufacturers achieve and maintain a competitive advantage by improving productivity.

Job Summary

We are seeking a highly skilled Sales Engineer to join our team. As a Sales Engineer, you will be responsible for providing technical information and support to improve the productivity of machine tool users. You will work closely with internal departments to ensure customer satisfaction and follow-up.

Key Responsibilities
  • Customer Support: Provide technical information and support to customers to improve their productivity and efficiency.
  • Account Management: Develop and maintain strong relationships with customers to ensure their needs are met.
  • Product Knowledge: Maintain in-depth knowledge of CNC machine tools, tooling, and accessories.
  • Sales Support: Support sales staff in resolving customer issues and providing product information.
  • Project Management: Develop solutions for process optimization and manage related projects from concept to completion.
  • Training and Development: Participate in continuous education meetings, seminars, and training sessions to stay current with new products, processes, and technologies.
Requirements
  • Education: Engineering degree (or related field) preferred with 3+ years of applicable experience.
  • Experience: Intermediate to sophisticated knowledge of CNC machine technology and applications with experience in a manufacturing environment.
  • Skills: Proficiency with Microsoft Office Suite, ability to interpret instructions, and strong organizational and time-management skills.
  • Personal Qualities: Deep-seated desire to win in a competitive marketplace, strong interpersonal and presentation skills, and ability to communicate professionally.
Benefits
  • Competitive Salary
  • Comprehensive Health Benefits
  • Generous Vacation Policy
  • 10 Company Paid Holidays
  • 401(k) Retirement Plan
  • Tuition Reimbursement

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