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Commercial Cleaning Operations Supervisor
2 months ago
Position: Operations Manager - Commercial Cleaning
Location: Kent, WA
Compensation: Negotiable based on experience
This is a full-time, salaried role that necessitates in-office presence.
About Cascadia Global: We are seeking a seasoned Commercial Cleaning / Facilities Manager with a minimum of 3-5 years of progressive management experience in the contract cleaning sector. The successful candidate will be instrumental in establishing operations in our Pacific Northwest region. Your primary responsibility will be to oversee the daily management of our commercial cleaning services, ensuring exceptional quality and customer satisfaction.
Key Responsibilities:
- Supervise cleaning operations and personnel across multiple accounts in various facilities within the Pacific Northwest.
- Assist in the bidding process for contracts.
- Ensure adherence to safety regulations and standards.
- Monitor financial performance and achieve budgetary objectives.
- Conduct quality inspections of cleaning work.
- Perform cleaning tasks as required.
- Address service and equipment-related issues promptly.
- Develop and implement cleaning strategies to maintain high standards.
- Train, motivate, and evaluate staff performance, manage payroll, and resolve personnel matters.
- Oversee inventory management, equipment maintenance, and facility evaluations.
- Establish operational benchmarks and propose enhancements.
Qualifications:
- 3-5 years of experience in the contract cleaning industry.
- Proven experience in upper management roles within a fast-paced environment.
- Strong business management acumen.
- Exceptional customer service skills, both internally and externally.
- Effective problem-solving abilities.
- Experience in mentoring and training personnel.
- Knowledge of risk management practices.
- Familiarity with implementing progressive discipline when necessary.
- Proficiency in Microsoft Office Suite.
- Strong time management and prioritization capabilities.
- Approachable and understanding demeanor, with a non-judgmental attitude.
- A bachelor's degree in management or a related field is advantageous.
Benefits:
- 100% employer-paid medical, dental, and vision insurance, along with complimentary life insurance.
- Additional insurance options including accidental, hospital, critical care, and pet insurance.
- 401k retirement plan and two weeks of paid vacation.
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