Patient Service Representative Level 2
1 day ago
At Change Healthcare, we are committed to delivering exceptional patient service and ensuring the timely receipt of claims payments. As a Patient Service Representative Level 2, you will play a critical role in communicating with patients and insurance companies to resolve billing discrepancies and minimize bad debt accrual.
Responsibilities- Handle patient and insurance inquiries associated with specific patient accounts, including identification and resolution of billing discrepancies.
- Effectively communicate with inbound and outbound guarantors/patients or insurance companies to resolve account issues.
- Adhere to HIPAA, PCI, and Change Healthcare policies and procedures.
- Responsible for working self-pay or insurance receivables and related payments to optimize cash flow and meet organizational financial goals.
- Establish budget plans or payment arrangements with established guidelines and policies.
- Accurately document all follow-up activities pertaining to each specific account.
- Handle escalation calls/accounts as necessary and de-escalate calls to ensure patient/client satisfaction.
- 1+ years of medical revenue cycle experience.
- Experience with patient information/claims system reimbursement processes.
- High school diploma or GED required.
- Thorough knowledge and understanding of healthcare billing and collection practices and methodologies.
- Excellent customer service and communication skills.
- Good math skills and ability to read, understand, and follow verbal and written instructions.
- Basic computer skills, including Internet Explorer, Microsoft Outlook, Microsoft Word, and Microsoft Excel.
Must be willing to work until 9pm Eastern time. Various flexible schedules are available, including 4x10 schedules, split shifts, and 2nd shifts.
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Patient Service Representative Level 2
5 days ago
Atlanta, Georgia, United States Change Healthcare Full timeOverviewAt Change Healthcare, we are committed to delivering exceptional patient service and ensuring the timely receipt of claims payments. As a Patient Service Representative Level 2, you will play a critical role in communicating with patients and insurance companies to resolve billing discrepancies and minimize bad debt accrual.Key ResponsibilitiesHandle...
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Patient Service Representative Level 2
1 week ago
Atlanta, Georgia, United States Change Healthcare Full timeOverviewAt Change Healthcare, we are committed to delivering exceptional patient service and ensuring the timely receipt of claims payments. As a Patient Service Representative Level 2, you will play a critical role in communicating with patients and insurance companies to resolve outstanding accounts receivable balances.Key ResponsibilitiesHandle patient...
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Patient Service Representative Level 2
2 weeks ago
Atlanta, Georgia, United States Change Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative Level 2 to join our team at Change Healthcare. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the timely receipt of claims payments.Key ResponsibilitiesCommunicate effectively with patients and insurance companies...
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Patient Service Representative Level 2
2 weeks ago
Atlanta, Georgia, United States Change Healthcare Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative Level 2 to join our team at Change Healthcare. As a key member of our healthcare operations team, you will be responsible for providing exceptional customer service and ensuring the timely receipt of claims payments.Key ResponsibilitiesCommunicate with patients and insurance companies...
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Patient Service Representative
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Patient Services Representative
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Patient Services Representative
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Patient Access Representative
1 week ago
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1 week ago
Atlanta, Georgia, United States Insight Global Full timeFront Desk Representative OpportunityA Perinatal center specializing in high-risk pregnancies in Lawrenceville, GA is seeking a skilled Front Desk Representative to support their team. The ideal candidate will be responsible for scheduling appointments, checking in and out patients, verifying insurance, and performing administrative duties. This role...
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Patient Services Coordinator
2 days ago
Atlanta, Georgia, United States Insight Global Full timeFront Desk Representative OpportunityA Perinatal center specializing in high-risk pregnancies in Lawrenceville, GA is seeking a Front Desk Representative to support their team.The ideal candidate will be responsible for scheduling appointments, checking in and out patients, verifying insurance, and performing administrative duties. This role requires strong...
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Entry-Level Financial Services Representative
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Atlanta, Georgia, United States Emory HealthcareEmory University Full timeOverviewEmory Healthcare is a leading academic health system in Georgia, and we're seeking a skilled Patient Access Representative II to join our team. As a key member of our Patient Access Services Department, you'll play a vital role in ensuring seamless patient registration and coordination.ResponsibilitiesCoordinate and prioritize front-end patient...