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Patient Account Representative
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Atlanta, Georgia, United States Emory Healthcare Full timeJob SummaryEmory Healthcare is seeking a skilled Patient Account Representative to join our team. As a key member of our revenue cycle team, you will be responsible for accurately posting insurance company and patient payments, including contractual adjustments and denials. You will also maintain knowledge of current government and hospital contracts, as...
Patient Access Representative
2 months ago
We are seeking a highly skilled Patient Access Representative to join our team at Emory Healthcare. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and billing process for our patients.
Key Responsibilities- Coordinate and prioritize front-end patient registration activities, including pre-registration and discharge processes.
- Ensure accurate and timely completion of registration and billing tasks to avoid financial risk to patients and the hospital.
- Maintain thorough knowledge of insurance, registration, scheduling, referrals, authorizations, and account follow-up processes.
- Collaborate with healthcare teams to ensure seamless patient care and efficient registration processes.
- Comply with all state and federal regulations, including EMTALA, CMS, HIPAA, and JCAHO guidelines.
- High school diploma or equivalent required; associate or bachelor's degree may be accepted in lieu of experience.
- At least 2 years of healthcare-related or customer service experience preferred.
- Knowledge of Medicare, Medicaid, and other commercial payers (HMO, PPO) a plus.
- Typing skills with a minimum of 35 wpm and good communication skills required.
Emory Healthcare is a comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are committed to providing equal opportunity in all of our employment practices and decisions, and we prohibit discrimination, harassment, and retaliation in employment based on various protected characteristics.
