Front Desk Manager

1 week ago


Shrewsbury, Massachusetts, United States Massage Envy Full time
Job Summary

We are seeking a highly motivated and experienced Front Desk Supervisor to join our team at Massage Envy Shrewsbury. As a key member of our management team, you will be responsible for coordinating a team of professionals to deliver an exceptional end-to-end experience to every client, every day.

Key Responsibilities
  • Team Coordination: Coordinate a team of caring professionals to deliver an excellent end-to-end experience to every client every single day.
  • Customer Service: Build relationships with and support our talented customer service superstars so our spa front desk operates easily and smoothly.
  • Location Success: Be an important part of the success of an all-star location where clients want to be, and front desk staff and service providers want to stay.
Benefits
  • Compensation: A healthy compensation plan that rewards your hard work.
  • Training and Development: Supervisor and sales training and development to help you grow and support your team and our clinic, potentially leading to the Assistant Manager role.
  • Culture: A dynamic, energizing environment where you're consistently challenged and supported.
Requirements
  • Experience: At least 6 months in a supervisory and sales position.
  • Leadership: Born leaders who can motivate, coach, influence, and inspire and who aren't afraid to have tough conversations.
  • Problem Solving: Problem solvers who can think on their feet, bring people to compromise, and resolve conflict.
  • Communication: Good with people, building trust and confidence and developing positive relationships with employees, members, and guests.
What We Offer

We offer a culture of care that inspires you to be your best with benefits that help you take care of you, a healthy compensation plan, a dynamic environment, and opportunities for growth and development.


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