Sales Lead/Key Holder

3 weeks ago


Saratoga Springs, New York, United States Premium Brands Services, LLC Full time
About Us

At Premium Brands Services, LLC, we strive to create a unique shopping experience for our customers. Our team is dedicated to delivering exceptional service and ensuring that every customer feels valued and appreciated.

The Role

We are seeking an experienced Sales Lead/Key Holder to join our team. As a key member of our store operations, you will be responsible for supporting and role-modeling excellent customer experiences. Your focus will be on delivering personalized customer interactions and providing guidance and support to associates.

Responsibilities:
  • Be a representative of the brand and model personalized customer experience behaviors.
  • Assist store leaders with onboarding and developing an effective, highly engaged team.
  • Support an inclusive store environment for associates where everyone feels welcome and engaged.
  • Uphold the highest visual and operational standards while keeping the focus on the customer.
  • Use tools to drive a customer-focused team environment and profitable business.
  • Provide in-the-moment feedback and coaching so each associate can bring their best to customer interactions.
  • Build productive relationships by sharing ideas and supporting the team.
  • Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Requirements:
  • 6-months of retail sales experience (preferred)
  • Management experience (preferred)
  • Technology proficient and ability to operate a point-of-sale system
  • Enjoys communicating and coaching
  • Flexible availability – including evenings, weekends, and holidays
  • Takes initiative in making thoughtful decisions
  • Ability to organize, delegate, and prioritize assignments to stay on top of deadlines
Benefits

We offer a comprehensive compensation package, which includes:

  • A competitive salary range of $45,000 - $65,000 per year, depending on experience and qualifications.
  • Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands.
  • Support for your individual development plus opportunity for growth within our family of brands.
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.
  • 401(k) plan.


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