Customer Service Team Lead

2 days ago


Saratoga Springs, New York, United States The Golub Corporation - Price Chopper Supermarkets Full time
About the Role

The Customer Service Team Lead - Front End is a critical position that requires excellent leadership and communication skills. As a Team Lead, you will be responsible for overseeing the front-end operation of the store, ensuring that customers receive exceptional service, and leading a team of sales associates.

Key Responsibilities
  • Supervise and coach a team of sales associates to achieve sales goals and provide excellent customer service.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless execution of store operations.
Requirements
  • Bachelor's degree in Business Administration or related field.
  • Minimum 3 years of retail management experience.
  • Proven track record of improving sales and customer satisfaction.

The estimated salary for this role is $50,000-$60,000 per year, depending on experience.



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