Customer Service Area Lead

3 weeks ago


Saratoga Springs, New York, United States The Golub Corporation - Price Chopper Supermarkets Full time

The Golub Corporation - Price Chopper Supermarkets is seeking a Customer Service Area Lead to oversee the Front End operation of the store. As a key member of the management team, you will be responsible for ensuring each Front End associate provides fast, friendly, and efficient customer service.

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Key Responsibilities:

  • Lead a team of Front End associates to deliver exceptional customer service and drive sales growth
  • Develop and implement processes to improve operational efficiency and reduce costs
  • Work closely with other departments to ensure seamless execution of daily operations

Requirements:

  • 3+ years of retail experience, preferably in a supervisory or leadership role
  • Proven track record of driving sales growth and improving customer satisfaction
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • A competitive salary of $70,000 - $85,000 per year, based on experience
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • A comprehensive benefits package


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