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Commercial Client Service Specialist

2 months ago


Denver, Colorado, United States Lockton Companies Full time
About the Role

We are seeking a highly skilled and experienced Insurance Account Manager to join our team at Lockton Companies. As a key member of our client service team, you will be responsible for delivering exceptional service to our commercial clients, building strong relationships, and driving business growth.

Key Responsibilities
  • Client Service: Provide proactive and responsive service to our commercial clients, understanding their business needs and developing tailored solutions to meet their objectives.
  • Relationship Building: Foster strong relationships with clients, carriers, and other stakeholders to drive business growth and retention.
  • Marketing and Sales: Develop and implement marketing strategies to attract new business and retain existing clients.
  • Account Management: Manage client accounts, including renewal negotiations, policy administration, and claims management.
  • Team Collaboration: Work closely with our account administrators, account managers, and other team members to ensure seamless service delivery and achieve business objectives.
Requirements
  • Education: Bachelor's degree in Business Administration or related field, or equivalent experience.
  • Experience: 7+ years of client service experience in the insurance industry, with a minimum of 5 years of commercial client service experience.
  • Skills: Strong knowledge of commercial property and casualty coverages and services, excellent communication and negotiation skills, and ability to work in a fast-paced environment.
  • Professional Development: Ability to attend industry training sessions and complete continuing education requirements to maintain a current insurance license.
What We Offer

At Lockton Companies, we offer a dynamic and supportive work environment, competitive compensation and benefits, and opportunities for professional growth and development. If you are a motivated and results-driven individual with a passion for delivering exceptional client service, we encourage you to apply for this exciting opportunity.