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Bilingual Sales Support Specialist

2 months ago

Ashland, Virginia, United States Beacon Roofing Full time

Overview: Joining Beacon Building Products as a Bilingual Sales Support Specialist (Spanish, English) means becoming part of a values-driven organization. Our core principles guide everything we do: putting people first, prioritizing safety, doing what's right, taking pride in our work, continuously improving, and making significant strides towards a more sustainable future.

Be part of BUILDing a better tomorrow with Beacon, a leading Fortune 500 distributor of roofing materials and complementary building products in the United States and Canada. At Beacon, you'll be part of a company committed to making a difference.

What you will earn:

  • Competitive Pay: We ensure that your hard work is recognized.
  • Medical, Dental, and Vision Benefits: Experience the peace of mind that comes with our comprehensive benefits package designed to prioritize your well-being.
  • Employee Stock Purchase Plan (ESPP): Bolster your financial growth. Invest in your future and become a stakeholder by purchasing company shares at a 15% discount twice annually.
  • 401(k) Match: Ensure a secure future with fair matching of your retirement contributions.
  • Paid Leave: Recharge and find work-life balance, with flexible parental leave for quality family time, generous sick leave, and enjoy paid time off, company holidays, and floating holidays to unwind and pursue personal interests.
  • Paid Training and Advancement Opportunities: Open doors to exciting possibilities by engaging in our dynamic learning programs, which include the opportunity to earn valuable certifications.

What you will do:

  • Receive and process requests for price quotes, orders, returns, cancellations, product information and availability, billing inquiries, and corrections.
  • Plan and implement telemarketing and prospecting objectives.
  • Coordinate delivery and pick up of orders with operations teams.
  • Provide support to the Outside Sales team.
  • Adhere to pricing guidelines and policies of customer financial services.

What you will bring:

  • Spanish/English bilingual proficiency required.
  • Previous front-line customer service and sales experience.
  • Industry experience with construction or building materials is a plus.
  • Ability to effectively communicate and follow-up with customers, vendors, team members, and management.
  • Eagerness and ability to learn and retain vast amounts of product information.