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Parts Sales Representative
1 month ago
At Rush Enterprises, we are seeking a highly motivated and customer-focused Parts Sales Representative to join our team. As a key member of our sales team, you will be responsible for selling commercial vehicle and equipment parts to external customers via the counter or over the phone.
Responsibilities:- Sell parts to external and account customers, ensuring timely and accurate processing of sales transactions.
- Manage parts movements in SAP, maintaining accurate records and ensuring seamless communication with customers and internal teams.
- Update repair orders in Service Link, ensuring all necessary information is captured and up-to-date.
- Initiate retail orders in Parts Link, ensuring efficient and timely processing of customer requests.
- Document all sales transactions, including signatures, information on checks, and credit card slips, in accordance with Rush policies.
- Process credit for parts returned, verifying original invoices and purchase information.
- Manage core returns, following established procedures to ensure efficient and accurate processing.
- Complete customer and vendor returns, adhering to established procedures and ensuring customer satisfaction.
- Maintain organized records of repair orders, invoices, insurance estimates, and special order parts.
- Coordinate daily shipments, deliveries, and pick-ups, ensuring timely and accurate processing of customer requests.
- Solicit assigned accounts by phone, building strong relationships with customers and driving sales growth.
- Participate in Dealership CSI and marketing initiatives, contributing to the success of our sales team.
- We offer competitive compensation and benefits, including a 401K plan, stock purchase program, and incentives for performance and advancement.
- High school diploma or general education degree (GED).
- At least six months of experience in over-the-counter sales, preferably in a dealership or service setting environment.
- Familiarity with accounting and inventory tracking software.
Rush Enterprises is an equal opportunity employer, committed to diversity and inclusion in the workplace. We are proud to offer a positive and supportive work environment, where employees can grow and thrive.