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Hungarian Speaking Customer Service Representative

2 months ago

Pleasant Grove, Utah, United States ASEA Full time
Job Summary

We are seeking a highly skilled and enthusiastic Hungarian-speaking Call Center Representative to join our team at ASEA. As a key member of our customer support team, you will be responsible for providing exceptional service to our distributors and customers through inbound and outbound phone calls.

Key Responsibilities
  • Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, and providing information.
  • Provide customers with product and service information, and fulfill requests and complete transactions accurately.
  • Follow up on customer calls and escalate unresolved problems where necessary.
  • Update job knowledge by participating in training and educational opportunities.
  • Work collaboratively with the call center team to achieve excellent customer service.
Requirements
  • High school diploma or equivalent.
  • Fluent in business-related English and Hungarian.
  • Previous experience in customer service, preferably in the Direct Sales, MLM, or Network Marketing industry.
  • Strong communication and organizational skills, with the ability to work independently and adapt to problems.
  • Computer literate in Microsoft Office, internet, and CRMs.
What We Offer

ASEA offers a competitive wage and an excellent benefits package, including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products.