Customer Service Liaison Specialist
3 days ago
The TEKsystems Project Coordinator - Customer Support will be responsible for providing exceptional customer service and support to existing customers in a warehouse/office environment. This role requires strong administrative and coordination skills, with the ability to work independently and as part of a team.
About the Role:
- Provide customer support and maintenance via high-volume calls and email communication
- Manage 3G work in Mastermind and create schedules
- Support various administrative tasks, including data entry and document management
- Work closely with internal techs and leadership to ensure consistent support within the warehouse/office environment
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Collaborate with internal teams to identify and implement process improvements
- Develop and maintain accurate records and reports to track customer interactions and project progress
Requirements:
- 6 months' experience in customer-facing roles or similar environments
- Strong knowledge of MS Office Suite and Google Workspace
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
Benefits:
- A competitive salary range of $45,000 - $60,000 per year
- A comprehensive benefits package, including medical, dental, and vision coverage
- A generous PTO policy and paid holidays
How to Apply:
To learn more about this exciting opportunity, please submit your application through our website.
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