Customer Service Liaison

3 days ago


Tucson, Arizona, United States SupplyOne, Inc. Full time
Job Overview

The Customer Service Representative at SupplyOne, Inc. plays a pivotal role in delivering exceptional customer experiences and driving sales growth targets.

Key Responsibilities:
  • Process and confirm orders within 24-48 hours of receipt.
  • Generate standard quotes promptly after receipt.
  • Answer phones by the third ring and respond to all emails by day's end.
  • Maintain current price lists to safeguard gross profit margins.
  • Create accurate specs and inventory items within 24-48 hours.
  • Resolve customer issues efficiently and escalate concerns as necessary.
  • Monitor customer min/max levels, open orders, backorders, and inventory levels to ensure timely delivery.
Benefits:
  • 401(k) plan with company matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Professional development opportunities
  • Referral program
  • Vision insurance

$45,000 - $60,000 per year (estimated salary range based on experience and location)



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