HVAC/R Sales Support Specialist
2 weeks ago
Compensation: $52,000 - $75,000 annually
About Us: With a legacy that began in 1914, we are a family-operated distributor of refrigeration and air conditioning components. Our extensive inventory includes over 9,500 products from numerous manufacturers, supported by our strong industry relationships and decades of experience.
Benefits of Working With Us:
- Competitive hourly wage of $25-35
- Generous 3 Weeks Paid Time Off
- Comprehensive Medical, Dental, and Vision Coverage
- Company-Sponsored SEP IRA Plan
- Tuition Assistance Program
- Assisting customers at the sales counter.
- Responding to customer inquiries via phone and email, documenting their needs for parts and equipment.
- Processing orders through various channels including email and fax.
- Suggesting alternative products based on pricing, availability, or specifications.
- Actively promoting additional items to enhance sales.
- Contacting customers to introduce new products and services.
- Coordinating order fulfillment using both internal and external logistics.
- Organizing orders for pickup or delivery.
- Maintaining the organization of the showroom and warehouse.
- High School Diploma (additional experience is advantageous)
- Minimum of 1 year in a customer service or sales position within the HVAC or wholesale sector
- Proficient in computer applications, especially Microsoft Office and CRM software
- Excellent verbal and written communication skills
- Strong customer service orientation
- Bilingual Spanish skills are highly preferred
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