Teller Part Time Vancouver Mall
4 weeks ago
About this role:
Wells Fargo is seeking a Teller to join our Consumer, Small & Business Banking division, as part of our National Branch Network. As a Teller, you will be an integral part of the local community, providing financial services to residents, employees, and local businesses. If you enjoy working with people and are looking for a career with tremendous opportunity for growth, this role may be the perfect fit for you.
Key responsibilities:
- Support customer engagement by processing transactions, sharing digital solutions, and making introductions to bankers.
- Complete operational activities while minimizing risks under established policies.
- Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products.
- Receive direction from managers and exercise judgment within defined policies and procedures.
- Escalate questions and issues to more experienced roles.
- Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
- Identify information and services to meet customers' financial needs.
Requirements:
- 6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, or education.
Preferred qualifications:
- 6+ months of experience interacting with people, demonstrated through work, military, or education.
- Military experience (transitioning military service member, reserve military service member, or a veteran) and currently enrolled in a college or university program.
- Customer service focus with experience handling complex transactions across multiple systems.
- Ability to educate and connect customers to technology and share the value of mobile banking options.
- Ability to interact with integrity and professionalism with customers and team members.
- Experience working with others on a team to meet customer needs.
- Cash handling experience.
- Ability to follow policies, procedures, and regulations.
- Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss.
- Well-organized, independent, and able to prioritize in a fast-paced environment.
- Ability to exercise judgment, raise questions to management, and adhere to policy guidelines.
- Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources, or military recruiting.
- Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues.
Job expectations:
- Ability to work a schedule that may include most Saturdays.
- This position is not eligible for Visa sponsorship.
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