Healthcare Administrator

4 weeks ago

Idaho Springs, Colorado, United States Healthcare Management Administrators Full time

We are seeking a highly skilled and motivated Healthcare Administrator to join our team at Healthcare Management Administrators. As a key member of our client success team, you will be responsible for building and maintaining strong relationships with our clients and partners.

Key Responsibilities:

  • Manage and provide exceptional service to a book of business of 12-15 clients varying in complexity and industry background
  • Represent Client Success by participating in finalist meetings and implementations
  • Owns preparation, delivery, and execution of renewal strategy
  • Build strong relationships with key stakeholders and demonstrate HMA value
  • Recommend products and services relevant to client needs by reviewing data and listening to customer needs through regular touchpoints
  • Regularly updates CRM to communicate client and broker activities across the organization
  • Brings new insights from industry events, client and broker meetings, and competitor information to supplement client success strategy
  • Serve as a subject matter expert for client success functions by participating in projects as needed

Requirements:

  • BA degree in healthcare-related field, communications, business administration preferred
  • WA State Agents License, Life & Disability or other professional designation (e.g., CEBS, HIAA) preferred upon hire. May be completed within first 90 days upon hire
  • 1-2 years' experience in the health insurance industry
  • 1-2 years working directly with clients/brokers
  • 2 years of account management experience
  • Extensive knowledge of ERISA, Benefit Plan Management, Self-Funded Benefit Plans, and Stop Loss
  • Strong written and verbal communication skills
  • Professional presence and appearance
  • Ability to engage in community/networking opportunities outside of normal business hours

What We Offer:

The base salary for this position in the greater Seattle area is $80,000-$85,000 and varies dependent on geography, skills, experience, education, and other job or market-related factors. Performance-based incentive bonus(es) is available. In addition, HMA provides a generous total rewards package for full-time employees that includes: seventeen (IC) days paid time off; eleven paid holidays, one paid personal and one paid volunteer day; company-subsidized medical, dental, vision, and prescription insurance; company-paid disability, life, and AD&D insurances; voluntary life insurances; HSA and FSA pre-tax programs; 401(k)-retirement plan with company match; wellness incentive and reimbursement; remote work and continuing education reimbursements; discount program; parental leave; and a charitable giving match.

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