Healthcare Operations Management Professional
4 weeks ago
About the Role:
Serenity Healthcare is seeking a skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for leading a team to provide exceptional patient experience and outcomes. This includes conducting daily operations, such as staff scheduling, office administration, and performance management.
Key Responsibilities:
- Lead team to provide exceptional patient experience and outcomes
- Conduct daily operations including staff scheduling, office administration, and performance management
- Take ownership of team, office and patient outcomes
- Understand and connect patients with Serenity's treatment options
- Provide support for 1 to 3 providers
- Train and educate new provider assistants
Requirements:
- High School Diploma/ GED
- Strong customer service mindset
- Minimum of 3 years of management or leadership experience
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
About Serenity Healthcare:
Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Benefits:
- Superior Operations Management training in the healthcare industry
- Accelerated healthcare career growth – rapid advancement opportunities
- Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
Qualifications:
This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career.
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