Healthcare Operations Management Professional

4 weeks ago


Colorado Springs, Colorado, United States Serenity Healthcare Full time

About the Role:

Serenity Healthcare is seeking a skilled Operations Manager to join our team. As an Operations Manager, you will be responsible for leading a team to provide exceptional patient experience and outcomes. This includes conducting daily operations, such as staff scheduling, office administration, and performance management.

Key Responsibilities:

  • Lead team to provide exceptional patient experience and outcomes
  • Conduct daily operations including staff scheduling, office administration, and performance management
  • Take ownership of team, office and patient outcomes
  • Understand and connect patients with Serenity's treatment options
  • Provide support for 1 to 3 providers
  • Train and educate new provider assistants

Requirements:

  • High School Diploma/ GED
  • Strong customer service mindset
  • Minimum of 3 years of management or leadership experience
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals

About Serenity Healthcare:

Serenity Healthcare is a leader in the field of healthcare technology. We use advanced medical devices to give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Benefits:

  • Superior Operations Management training in the healthcare industry
  • Accelerated healthcare career growth – rapid advancement opportunities
  • Healthcare premiums paid at 90% by Serenity (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options

Qualifications:

This is a unique opportunity to build a career in healthcare operations management with no healthcare experience required. Serenity Healthcare's proven clinical model, leading to 130% growth year over year, will be shared with you as you are trained and mentored to quickly advance your career.



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