Booking Coordinator
2 weeks ago
We are seeking a committed Reservations Specialist to enhance our guest experience by delivering outstanding service. In this role, you will serve as the primary contact for guests, guiding them through the process of securing accommodations at our properties. Your approachable nature and willingness to assist will facilitate a smooth reservation experience for all visitors.
Key Responsibilities:
- Manage reservation operations with professionalism and efficiency
- Assist guests in adjusting their current bookings
- Offer detailed information regarding property features, amenities, and local attractions
- Ensure guest satisfaction and effectively finalize reservations
- Support guests with immediate booking requests and payment processing
- Keep the property in a state ready for guest occupancy
Required Qualifications:
- High School Diploma or equivalent
- 1-3 years of experience in customer service or reservation management
Success Attributes:
- Positive and energetic demeanor
- Excellent verbal communication skills
- Meticulous attention to detail
- Flexibility in working hours
- Proficient use of technology
Physical Requirements:
This role necessitates frequent verbal communication and computer usage. Prolonged periods of sitting are also required.
Blue Water Hospitality Group, LLC is an equal opportunity employer dedicated to fostering a fair and inclusive workplace for all employees.
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