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Customer Service Specialist

2 months ago

Brandon, Florida, United States J.B. Solutions of Florida Full time
Job Overview

We are in search of a Customer Service Specialist to enhance our team. Your primary role will involve assisting clients by delivering product and service insights while addressing technical challenges.

With a significant surge in the demand for our offerings, we are eager to welcome motivated individuals from diverse backgrounds and skill sets to support this growth.

Key Responsibilities
  • Address customer inquiries and resolve complaints
  • Offer detailed information regarding our products and services
  • Diagnose and rectify product-related issues
  • Maintain and update customer records following interactions
  • Build and sustain a comprehensive knowledge base of our evolving products and services
  • Recognize and respond to customer needs to ensure maximum satisfaction
  • Deliver precise, thorough, and reliable information using established techniques
  • Collaborate with team leaders and management to meet objectives and sales targets
  • Adhere to company policies and procedures
  • Foster long-lasting customer relationships based on integrity and trust
  • Effectively manage multiple customer concerns simultaneously
Benefits

We provide:

  • Weekly compensation and bonuses
  • Incentives and prizes
  • Opportunities for career advancement
  • Leadership development programs
  • A vibrant and energetic workplace culture
  • Company-sponsored vacations

We are looking for individuals who are:

  • Outgoing, driven, and enthusiastic
  • Quick learners with attention to detail
  • Focused on personal growth and self-improvement
  • Competitive and self-motivated
  • Team-oriented
Qualifications
  • Prior experience in customer service, sales, or related fields
  • Ability to establish rapport with clients
  • Strong multitasking and prioritization skills
  • Positive and professional attitude
  • Exceptional written and verbal communication abilities
Company Overview

J.B. Solutions of Florida offers a wide array of products for home maintenance and disinfectants globally. As a leader in innovation within this sector, we provide our customers with optimal solutions tailored to meet current and future needs. Our century-old American-made machinery distinguishes us from competitors, making us the preferred partner for efficient, convenient, and sustainable cleaning products. Our mission is to become the leading provider in the industry while serving our community effectively.