Customer Service Representative

5 days ago


Brandon, Florida, United States Joann Full time

Job Summary

We are seeking a highly motivated and customer-focused Team Member to join our Joann team. As a Team Member, you will be responsible for delivering exceptional customer service, driving sales, and creating a positive in-store experience.

Key Responsibilities

• Provide excellent customer service by greeting customers, answering questions, and resolving issues in a friendly and professional manner.

• Process customer transactions accurately and efficiently at the cutting counter and cash register.

• Maintain a clean and organized store environment by restocking shelves, recovering merchandise, and performing other tasks as needed.

• Work collaboratively with other Team Members to achieve sales goals and provide exceptional customer service.

Requirements

• High school diploma or equivalent required.

• Previous customer service experience preferred.

• Ability to work a flexible schedule, including evenings, weekends, and holidays.

• Physical ability to stand for long periods, lift up to 50 pounds, and perform other tasks as needed.

What We Offer

• Competitive hourly rate.

• Opportunities for career advancement and professional growth.

• Comprehensive benefits package, including medical, dental, and vision insurance.

• Paid time off and sick leave.

• 401(k) retirement plan with employer match.

• Employee discount program.



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