Campus Director of Information Technology

4 days ago

Bridgeport, Connecticut, United States Connecticut State Community College Full time
Job Summary

The Campus Director of Information Technology is a key leadership position responsible for providing technology service leadership on a campus under the CT State Associate Vice President of Technology Operations.

The successful candidate will work collaboratively with Academic Technology Managers, Enterprise Technology Managers, and CSCU Shared Services Managers to support the effective adoption and ongoing use of enterprise shared technology services, administrative and academic technologies utilized within the respective campus.

This role requires a strong leader who can ensure priorities and guidance provided by ATMs and ETMs are carried out on a campus.

Key Responsibilities
  • Supervise enterprise shared technology/administrative technology support staff and academic technical support staff on a campus.
  • Coordinate service goals based on service needs, strategies to support, metrics to evaluate effectiveness, and reporting mechanisms to ensure enterprise shared technology services, administrative and academic technology services on a campus are meeting the needs of the CT State organization.
  • Manage campus-based Technology Service Organizational (TSO) technical staff supporting enterprise shared technology services, and administrative and academic technology services at the respective campus.
  • Oversee daily administrative tasks and campus-related functions.
  • Provide supervision, selection, management, and evaluation of campus-based technical support staff.
  • Analyze the resources needed to fulfill the campus's technology service obligations including the development of cost/benefit analysis and long-term forecasts of technology service requirements.
  • Prepare fiscally sound budgets and expected results of expenditures in support of campus-based enterprise shared technology services, and administrative and academic technologies.
  • Aid in the preparation, maintenance, and coordination of disaster recovery plans for consistent business operations on a campus.
  • Engage in professional development to maintain continual growth in professional skills and knowledge essential to the position.
  • Provide onsite and remote technical support for workstations, applications, network services, software, printers, Wi-Fi, etc.
  • Provide support and technical services for various core network devices & services; WAN and LAN connectivity, switches, routers, firewalls, Wi-Fi, printers, VPN, VoIP, etc.
  • Manage campus backup and business continuity systems.
  • Maintain/Upgrade/Update campus servers, network equipment, software, and other core services.
  • Work with other regional IT team members and managers to collaborate on successful deployment of enterprise-wide initiatives.

This role requires a strong leader who can effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students.

The successful candidate will have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

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