Quality Management System Supervisor

4 days ago

Tacoma, Washington, United States Stella-Jones Full time
Job Summary

We are seeking a highly skilled Quality Management System Supervisor to join our team at Stella-Jones. The successful candidate will be responsible for ensuring compliance with ISO 9001 Quality Management System (QMS) requirements by overseeing the corporate QMS system, providing training to personnel, and conducting internal auditing of our manufacturing plants.

Key Responsibilities
  • Understand and implement ISO 9001 International Standard for Quality Management Systems (QMS)
  • Ensure corporate QMS policies are adhered to and maintained
  • Travel to provide onsite support for corporate functions and manufacturing plants (25% travel per month)
  • Complete technical writing and manage living program documents
  • Oversee and ensure compliance of all ISO 9001 QMS requirements, including context of the organization, managing risk, management review, control of quality documents, quality records, corrective and preventative actions, internal audits, qualification of personnel and training, customer purchase order, order processing and work order release, customer contract review, supplies selection and qualification, supplier performance, purchasing, calibration, incoming, in process and final inspection, storage and inventory management, handling & delivery, customer complaints, returned material and authorization
  • Provide training as it relates to product quality, process quality and procedures
  • Manage online training databases
  • Maintain ISO documents and records on SharePoint
  • Perform internal auditing for conformance with ISO requirements and complete audit reports
  • Conduct supplier selection & qualification performance reporting
  • Complete corrective and preventative actions as necessary and document
  • Monitor customer complaints to ensure closure and CAPA actions performed as necessary
  • Compile metrics for KPIs identified within the QMS
  • Conduct annual management review meetings
  • Assure a high degree of communication with regard to progress and conformance are maintained
Qualifications
  • BA/BS in QMS, Engineering, Forest Resources, Business or Operations Management or 3-5 years relevant experience in a production environment
  • ISO 9001:2015, QMS and continuous improvement concepts
  • Strong analytical and problem-solving skills
  • Demonstrated proficiency in oral and written communication
  • Ability to work exceptionally well in team environments and have strong interpersonal skills
  • Strong leadership skills
  • Ability to learn quickly, adaptable and embraces change
  • Strong results-oriented
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
  • Ability to write reports and correspondence
  • Ability to speak effectively before groups of customers or employees of any organization

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