Customer Care Specialist I
2 weeks ago
PCG International Inc. is a forward-thinking and technology-oriented organization dedicated to collaborating with health, education, and human services sectors to enhance community well-being. This role is part of a Union environment.
Position Summary:
This role involves assisting members and healthcare providers primarily through phone communication in a call center setting. The individual will be tasked with addressing both verbal and written inquiries in a timely, precise, and impartial manner.
Key Responsibilities:
- Conduct inquiries and perform research as needed.
- Execute data entry and typing assignments efficiently.
- Engage effectively with members, healthcare providers, and team members through various communication methods.
- Apply analytical and organizational skills for independent decision-making.
Qualifications:
- High school diploma or equivalent required.
- Minimum of 6 months experience in customer service or an office setting.
- Experience in data entry and typing is essential.
- Excellent interpersonal, verbal, and written communication abilities.
- Proven analytical and organizational skills, with the capacity for independent decision-making.
- Willingness to spend approximately 90% of working hours on the phone and remain seated for extended periods, with scheduled breaks.
Preferred Qualifications:
- At least 9 months of customer service experience.
- Familiarity with various business lines, including CDHP, Medicare, Wellness, and Disease Management.
- Understanding of medical terminology and anatomy.
- Demonstrated ability to learn swiftly and adapt to changes.
- Preference will be given to candidates who can meet specific testing criteria.
-
Customer Care Specialist I
2 weeks ago
Chicago, Illinois, United States PCG INTERNATIONAL INC Full timeJob OverviewCompany: PCG International Inc.Position Summary:This role is designed for individuals who thrive in a fast-paced environment and are dedicated to providing exceptional service. As a Health Services Representative I, you will be responsible for addressing inquiries from members and healthcare providers, ensuring that all communications are handled...
-
Customer Support Specialist I
2 weeks ago
Chicago, Illinois, United States Wheels Full timeJob Overview: POSITION SUMMARY A Customer Support Specialist I is tasked with addressing client inquiries by adhering to organizational guidelines, departmental protocols, product specifications, and corporate policies across the primary services offered in the call center. This role involves managing incoming calls and initiating outbound communications...
-
Credentialing Compliance Specialist
2 weeks ago
Chicago, Illinois, United States F & I Sentinel Llc Full timeJob Title:Credentialing Compliance SpecialistLocation:Remote with minimal travel requirements.Reports To:Product SupervisorsKey Relationships and Team:The Credentialing Compliance Specialist will collaborate closely with Product Supervisors and fellow Compliance Analysts/Compliance Attorneys in the evaluation of all assigned submissions. This role will also...
-
Specialist I
4 weeks ago
Chicago, Illinois, United States 22nd Century Technologies, Inc. Full timeTitle: Specialist I -EEO / Labor & Employee Relations Specialist / Employee Relations SpecialistLocation: Chicago, IL 60601Duration: Full Time PermanentPayrate: $70,000.00 Annually on W2.Work Schedule: Hybrid (after 30 days and approval)Job Description:Reporting to the Director of Labor & Employee Relations, the Specialist I-EEO, Labor & Employee Relations...
-
Customer Care Specialist
1 week ago
Chicago, Illinois, United States PUPS Pet Club Full timeBecome a Customer Care Specialist at PUPS Pet ClubThe Customer Care Specialist is essential in assisting clients with their service and product selections, whether they engage in person, through our digital platform, or via phone.Welcomes and engages with clients, including overseeing the phone communication.Consults with clients to identify their...
-
Animal Care Specialist I
2 weeks ago
Chicago, Illinois, United States Charles River Laboratories Full timeFor over seven decades, Charles River employees have collaborated to facilitate the discovery, development, and secure production of innovative drug therapies. By joining our team, you will play a crucial role in enhancing the health and wellness of individuals worldwide. Regardless of your background in life sciences, finance, IT, sales, or other fields,...
-
Clinical Nutrition Specialist I
1 week ago
Chicago, Illinois, United States The University of Chicago Medicine Full timePosition Overview:Join a prestigious academic healthcare institution as a Clinical Nutrition Specialist I. In this role, you will be responsible for evaluating nutritional health, determining nutrition-related diagnoses, creating intervention plans, and overseeing the effectiveness of nutrition care strategies in both inpatient and outpatient...
-
Nutrition Care Coordinator I
1 week ago
Chicago, Illinois, United States The University of Chicago Medicine Full timePosition Overview:Join a prestigious academic healthcare institution as a Clinical Nutrition Specialist I. In this role, you will be responsible for evaluating nutritional health, formulating nutrition diagnoses, and creating intervention strategies while monitoring and assessing nutrition care plans in both inpatient and outpatient environments.Key...
-
Veterinary Customer Care Specialist
2 weeks ago
Chicago, Illinois, United States Nhvma Full timePosition: Veterinary Customer Care Specialist - NhvmaJob Type: Full-time (typical hours are Monday through Friday 8 am - 5 pm)About Us: Nhvma is a dynamic and engaging veterinary practice specializing in animal eye care. We are dedicated to exceeding the expectations of our diverse clientele.Role Overview: This dual-role position seamlessly combines client...
-
Animal Care Specialist I
2 weeks ago
Chicago, Illinois, United States Charles River Full timeAnimal Care Technician IPosition OverviewWe are seeking an Animal Care Technician I to become a vital part of our dedicated team. In this role, you will engage in essential animal health monitoring, perform various animal husbandry tasks, and ensure meticulous record-keeping. Your responsibilities will also include assisting with animal handling and other...
-
Curriculum Sales Specialist
2 days ago
Chicago, Illinois, United States I Xl Full timeAbout the RoleWe are seeking a highly skilled Curriculum Sales Specialist to join our sales team at IXL Learning. As a key member of our team, you will play a critical role in driving growth and shaping the future of our new core curriculum program, Takeoff by IXL.Key ResponsibilitiesDevelop and execute sales strategies to introduce our new math core...
-
Client Support Specialist I
2 weeks ago
Chicago, Illinois, United States Canon Full timePosition Overview:As a Client Support Specialist I, you will play a crucial role in ensuring our clients receive exceptional service and support. Your contributions will directly impact the satisfaction and success of our customers.About Canon Solutions America:Company: Canon Solutions America, Inc.At Canon Solutions America, we are dedicated to empowering...
-
Bilingual Customer Support Specialist I
2 weeks ago
Chicago, Illinois, United States Chicago Transit Authority Full timeJob OverviewPosition Title: Bilingual Customer Service Representative IPosition SummaryThe Customer Service Representative serves as the main point of contact for both external and internal clients, delivering information, resolving issues, and advocating for public transit users. This role involves managing a significant volume of incoming calls in a call...
-
Air Logistics Customer Care Specialist FA-CC
1 month ago
Chicago, Illinois, United States Kuehne Nagel Full timeWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Chicago site is looking for a new Air Logistics Customer Care Specialist to join our Air Logistics team. Your Role As a Customer Care Specialist, you will be the face of our company to the customers you speak with. You will be...
-
Specialist I
3 weeks ago
Chicago, Illinois, United States TransUnion Full timeTransUnion's Job Applicant Privacy NoticePersonal Information We CollectYour Privacy ChoicesWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills...
-
Home Health Care Specialist
5 days ago
Chicago, Illinois, United States ActiveCare Home Care Full timeAbout ActiveCare Home CareWe are a reputable home care agency dedicated to providing exceptional care services to our clients. Our team is comprised of compassionate and skilled professionals who are committed to delivering high-quality care in the comfort of our clients' homes.Job SummaryWe are seeking a dedicated and experienced Home Health Care Specialist...
-
Specialist I
3 weeks ago
Chicago, Illinois, United States TransUnion LLC Full timeTransUnion's Job Applicant Privacy NoticePersonal Information We CollectYour Privacy ChoicesWhat We'll Bring:At TransUnion, we have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills...
-
Patient Care Specialist
3 days ago
Chicago, Illinois, United States Fresenius Medical Care North America Full timeJob SummaryFresenius Medical Care North America is seeking a highly motivated and detail-oriented Patient Care Specialist to join our team. As a Patient Care Specialist, you will play a vital role in providing exceptional patient care and support to our patients undergoing hemodialysis treatment.Key ResponsibilitiesProvide Patient Care: Assist patients with...
-
Patient Care Specialist
2 days ago
Chicago, Illinois, United States Fresenius Medical Care North America Full timeJob SummaryFresenius Medical Care North America is seeking a highly motivated and detail-oriented Patient Care Specialist to join our team. As a Patient Care Specialist, you will play a critical role in providing safe and effective dialysis therapy to patients under the direct supervision of a licensed nurse.Key ResponsibilitiesPatient Care: Assist patients...
-
Customer Service Specialist
1 week ago
Chicago, Illinois, United States The Cannabist Full timePosition Overview: Under general supervision, Customer Service Specialists offer guidance and education to patients with medical marijuana needs. Specialists assist each patient to ensure they receive the appropriate medication that best addresses their specific illness and medical condition. Key Responsibilities include: Ensuring all intake forms and...