Strategic Account Executive
5 days ago
About the Role
We are seeking a highly skilled and experienced Strategic Account Executive to join our team at WellDyne. As a key member of our Client Services department, you will be responsible for providing exceptional service to our clients, driving business growth, and building strong relationships with our customers.
Key Responsibilities
- Client Service and Support
- Provide proactive and timely support to clients, ensuring their needs are met and exceeded.
- Develop and maintain strong relationships with clients, understanding their business objectives and providing tailored solutions.
- Business Development
- Identify and pursue new business opportunities, collaborating with internal teams to develop and implement sales strategies.
- Develop and maintain a deep understanding of the healthcare industry, staying up-to-date on market trends and competitor activity.
- Account Management
- Manage and grow existing client relationships, ensuring high levels of customer satisfaction and retention.
- Develop and implement account plans, aligning with business objectives and client needs.
- Communication and Collaboration
- Communicate effectively with clients, internal stakeholders, and external partners, ensuring clear and concise messaging.
- Collaborate with cross-functional teams, including sales, marketing, and operations, to drive business results.
Requirements
- Education and Experience
- Bachelor's degree from an accredited institution.
- Minimum 5 years of experience in customer-facing roles, preferably in the healthcare industry.
- Skills and Abilities
- Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders.
- Strong business acumen, with the ability to analyze data and develop insights to drive business growth.
- Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
- Proficiency in Microsoft Office, with experience in CRM software a plus.
What We Offer
- Competitive Compensation and Benefits
- Medical, dental, and vision benefits.
- 401(k) plan with company match.
- Opportunities for Growth and Development
- Professional development opportunities, including training and education programs.
- Challenging and rewarding work environment, with opportunities for advancement.
Work Environment
This role is based in a typical office environment, requiring prolonged sitting in front of a computer. Travel up to 25% of the time may be required.
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