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Business Systems Analyst

2 months ago

Baltimore, Maryland, United States Erickson Senior Living Full time
About the Role

We are seeking a highly skilled Business Analyst to join our IT team at Erickson Senior Living. As a Business Analyst, you will play a critical role in enhancing, supporting, and implementing systems used within our human resource, legal, and compliance departments.

Key Responsibilities
  • Triage and resolve issues related to system maintenance and support
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain detailed business requirements and test cases
  • Provide exceptional customer service and support to users
  • Take ownership of issues and drive them to resolution independently
Requirements
  • Experience in facilitating cross-functional team meetings and building strong relationships with customers and team members
  • Ability to evaluate existing business processes and workflows to identify inefficiencies and areas for improvement
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
What We Offer
  • Competitive compensation package commensurate with experience, starting at $80,000 annually
  • A comprehensive benefits package, including medical, dental, and vision insurance, on-site employee health and wellness centers, paid sick, personal leave, and vacation, 401(k) with contribution opportunities, tuition reimbursement, and growth opportunities
  • A dynamic and supportive work environment with a team of over 200 IT professionals
About Erickson Senior Living

Erickson Senior Living is a national provider of senior living and health care with campuses in 11 states. We are committed to providing a workplace free of unlawful discrimination and harassment and are an Equal Opportunity Employer.