Bilingual Medical Support Specialist
2 weeks ago
WEST MARION FAMILY PRACTICE is seeking a dedicated and bilingual (English/Spanish) Medical Support Specialist to join our thriving Family Practice. We value a proactive and reliable individual who prioritizes exceptional patient care and customer service.
Compensation: Starting at $18.00 per hour, commensurate with experience.
Sign-On Bonus: $600.00
Key Responsibilities:
- Conduct patient triage and manage medical inquiries, including prescription refill requests from patients and pharmacies.
- Schedule urgent appointments as necessary and efficiently direct messages to the appropriate departments.
Qualifications:
- Certification in Medical Assisting.
- A minimum of 2 years of experience in a healthcare setting.
- Exemplary professionalism and strong customer service capabilities.
- Outstanding written and verbal communication skills.
- Experience with E-Clinical Works is advantageous.
- Bilingual proficiency in English and Spanish is required.
We are committed to providing a supportive and dynamic work environment where you can thrive and make a difference in patient care.
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