Healthcare Support Specialist
2 weeks ago
SIMEDHealth is actively looking for dedicated Full-Time Healthcare Support Specialists to join our team in a primary care setting.
The Healthcare Support Specialist (HSS) plays a crucial role in managing the clinical workflow of the day. It is essential for the HSS to ensure that patients receive comprehensive clinical care, which includes taking vital signs, assisting physicians with various procedures, addressing patient inquiries, and facilitating referrals and other patient care tasks. A strong emphasis on customer service, safety, and professionalism is paramount in this role.
Ideal candidates should possess the following qualifications:
- Graduation from an accredited Medical Assisting program and/or National Certification is REQUIRED.
- BLS/CPR certification is REQUIRED.
- 1-2 years of experience with electronic health records is PREFERRED.
- Experience in a private medical office or hospital environment is PREFERRED.
- Bilingual skills are a plus.
Key responsibilities for the HSS include:
- Preparing electronic medical records to ensure all necessary documentation is available for each patient visit.
- Rooming patients; accurately obtaining and documenting vital signs in the chart or EHR.
- Coordinating medication refill requests between patients and healthcare providers.
- Administering medications as directed by the provider (e.g., injections, oral, and topical) for which the HSS is qualified.
- Assisting with or performing necessary patient procedures based on qualifications, which may include EKGs, spirometry testing, and wound care.
- Triage and screen patient calls, providing assistance with inquiries regarding their care.
- Facilitating patient referrals and/or authorizations for surgical or other procedures as required.
SIMEDHealth offers a comprehensive benefits package that includes health, life, dental, vision, 401(k), profit sharing, paid time off, paid holidays, wellness discounts, and more.
As an equal opportunity employer, SIMEDHealth is committed to fostering a diverse and inclusive workplace.
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