CAD/CAM Support Technician
1 week ago
At ZUBLER USA LLC, we are looking for a dedicated CAD/CAM Support Technician to deliver exceptional technical assistance in the CAD/CAM domain. This role involves supporting our clientele with the setup, training, and upkeep of CAD/CAM systems.
Position OverviewClassification: Non-Exempt
Reports To: CAD/CAM Supervisor
Salary: Based on Experience
Employee Benefits:- 401k Plan
- Flexible Work Schedule
- Paid Time Off and Sick Leave
- Paid Holidays
The CAD/CAM Support Technician will assist with Dental Milling equipment, CAM software, Dental Scanners, and CAD software. Responsibilities include coordinating the installation of equipment, ensuring quality control, and working with internal teams to address technical challenges.
Key Duties:- Deliver technical assistance for various CAD/CAM systems
- Oversee equipment installation and training sessions
- Create customer documentation such as user guides
- Collaborate with teams to troubleshoot technical problems
- Stay informed about advancements in CAD/CAM technology
- Associate or Bachelor's degree in a relevant field
- Minimum of 2 years of technical support experience in CAD/CAM
- Proficient technical skills in Dental Milling machines and associated software
- Strong communication and problem-solving abilities
- Standard working hours: 8:00 am to 5:00 pm, Monday to Friday
- Estimated travel requirement: 50%
- Capability to lift up to 50 pounds occasionally
- Effective speech and hearing for ongoing communication
- Manual dexterity for handling equipment
- Visual acuity for inspections
- Ability to remain seated or standing for extended periods
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