Customer Experience Team Leader
3 weeks ago
As a Customer Experience Team Leader , you will play a critical role in establishing performance goals for the department, empowering associates to meet or exceed targets, and developing adequate scheduling to manage customer volume. You will also be responsible for training and developing associates on performance of their job, including inventory, stocking, CAO, Key Retailing, and other aspects of their role.
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Customer Experience Ambassador
2 weeks ago
Chicago, Illinois, United States EXPERIENCE GROUP INC Full timeAbout the Role: Customer Experience AmbassadorThe Experience Group Inc. is looking for a highly skilled Customer Experience Ambassador to join our team. As a key member of our center team, you will be responsible for ensuring that all customers have an exceptional experience while visiting our center. This part-time role involves providing top-notch customer...
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Customer Journey Experience Leader
33 minutes ago
Chicago, Illinois, United States Synchrony Full time**Job Summary**We're seeking a Customer Journey Experience Leader to drive our consumer bank digital acquisitions strategy efforts.The successful candidate will have expertise in developing audience-first strategies, creating clear acquisition funnels, and working with analytics to create testing plans.Responsibilities include managing day-to-day...
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Team Lead
3 days ago
Chicago, Illinois, United States Chick-fil-A Full timeJob DescriptionWe are seeking a highly motivated and experienced Shift Leader to join our team at Chick-fil-A. As a Shift Leader, you will play a key role in driving sales growth, improving operational efficiency, and delivering exceptional customer experiences. If you have a passion for leadership, excellent communication skills, and a strong work ethic, we...
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Restaurant Leader
3 weeks ago
Chicago, Illinois, United States Chipotle Mexican Grill Full timeAbout UsWe are Chipotle Mexican Grill, a leading fast-casual restaurant company that values diversity and champions equity. Our mission is to make better food accessible to everyone, and we're looking for a talented individual to join our team as a Service Leader. As a people-first company, we foster a culture that celebrates inclusion and ensures that all...
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Team Lead
4 weeks ago
Chicago, Illinois, United States The Chicago Lighthouse Full timeJob SummaryThe Chicago Lighthouse for People Who Are Blind or Visually Impaired is seeking a Team Lead - Customer Experience to join our Call Center Operations team. This role will be responsible for leading a team of customer service representatives and ensuring that we deliver an outstanding customer experience in every interaction.About the TeamOur team...
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Chicago, Illinois, United States USG Corporation Full timeAbout USG Corporation and Our Digital Customer Experience JourneyUSG Corporation is a leading manufacturer of building products and innovative solutions, including Sheetrock, Durock, and Securock Brands.As a global company headquartered in Chicago, USG serves construction markets around the world through its Gypsum, Performance Materials, and Ceilings...
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Customer Experience Coordinator
2 weeks ago
Chicago, Illinois, United States MRINetwork Jobs Full timeJob OverviewMRINetwork Jobs is seeking an experienced professional to manage administration and customer service for a leader in IoT connectivity solutions for the fuel industry.This company has been in business for over 10 years, with customers throughout North America and Asia. With explosive growth over the past two years, they need someone to create...
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Customer Success Leader
17 hours ago
Chicago, Illinois, United States Braze Full timeBraze is a leading customer engagement platform that empowers businesses to build lasting connections with their customers. We're seeking an exceptional Customer Success Leader to drive the growth and retention strategy in our largest global market, Americas.About the Role:The ideal candidate will be responsible for developing and executing strategies that...
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Store Team Leader
2 weeks ago
Chicago, Illinois, United States Rainbow Shops Full timeAre you ready to take your career to the next level? At Rainbow Shops, we're looking for a Store Team Leader who can drive business growth and excellence. Your key responsibilities will include:Developing and implementing strategies to increase sales and improve customer satisfaction;Mentoring and guiding team members to achieve their goals;Managing...
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Customer Experience Representative
2 weeks ago
Chicago, Illinois, United States Keeper Security, Inc. Full timeCompany OverviewKeeper Security, Inc. is a trusted leader in the cybersecurity industry, offering cutting-edge solutions to protect users and organizations from cyber threats. As a Customer Experience Representative, you will play a vital role in delivering outstanding support to our customers, ensuring their satisfaction and loyalty. With a competitive...
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Customer Experience Team Lead
4 weeks ago
Chicago, Illinois, United States The Chicago Lighthouse Full timeJob OverviewWe are seeking a highly skilled Call Center Team Lead to join our team at The Chicago Lighthouse. In this role, you will be responsible for leading a team of contact center representatives and ensuring that they have the necessary skills and knowledge to deliver exceptional customer service.Key Responsibilities:Provide ongoing training and...
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Customer Experience Coach
3 days ago
Chicago, Illinois, United States USG Full timeCompany OverviewUSG is a leading manufacturer of building materials and solutions. We are committed to delivering high-quality products and services that meet the needs of our customers. Our employees are dedicated to excellence and strive to make a positive impact in our communities.Job SummaryWe are seeking a highly skilled Customer Experience Coach to...
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Customer Experience Visionary
15 hours ago
Chicago, Illinois, United States Flexport Full timeAt Flexport, we're revolutionizing the way goods move around the world. As a Senior Manager of Customer Service, you'll play a pivotal role in shaping the future of global commerce.The OpportunityYou'll be responsible for establishing and overseeing cross-functional programs that enhance merchant experience, reduce customer frustration, and minimize contra...
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Shift Team Leader
4 weeks ago
Chicago, Illinois, United States Papa John's - Awwal Full time**Job Summary**">Papa John's - Awwal is searching for a skilled Shift Leader to oversee daily restaurant operations. This is a fantastic opportunity for someone who is passionate about delivering exceptional customer experiences and leading a high-performing team.**Key Responsibilities**">Supervise shift teams to ensure efficient execution of tasks and...
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Head of Americas Customer Experience
17 hours ago
Chicago, Illinois, United States Braze Full timeBraze enables any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. We're seeking a highly skilled Head of Americas Customer Experience to lead our customer success strategy and team in our largest global market.About the Job:The Head of...
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Customer Experience Director
2 weeks ago
Chicago, Illinois, United States Jerry Full timeAbout JerryJerry is a pioneering AllCar app that's revolutionizing car ownership management in the US. With a focus on simplifying and automating the car-owning experience, we provide personalized services for all car owners' needs. Backed by AI and machine learning, our app streamlines car insurance, financing, maintenance, and safety.We're the #1 rated and...
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Enterprise Customer Experience Leader
14 hours ago
Chicago, Illinois, United States Slalom Consulting Full timeAbout the RoleThis is an exciting opportunity to join our team as a Salesforce Experience Cloud Delivery Director. As a member of our team, you will have the chance to work on high-profile projects, collaborate with talented professionals, and develop your skills and expertise.Key ResponsibilitiesLead the technical design, development, deployment, and...
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Store Team Member
4 weeks ago
Chicago, Illinois, United States Finish Line Full timeAbout the RoleAs a member of our store team, you will play a critical role in driving sales growth and delivering exceptional customer experiences. Your expertise in product knowledge and customer service will help us meet and exceed our sales goals.Estimated Salary Range$42,000 - $58,000 per year, based on location and experience.Main ResponsibilitiesEngage...
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Customer Success Digital Transformation Leader
2 weeks ago
Chicago, Illinois, United States Qualtrics Full timeWe are looking for a visionary leader to drive digital transformation in our Customer Success organization. As the Customer Success Digital Transformation Leader, you will develop and execute a digital-first engagement strategy across our global customer base, leveraging data and metrics to communicate strategy to internal stakeholders and external...
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Chicago, Illinois, United States CLevelCrossing Full timeJob SummaryWe are seeking a seasoned executive to lead our customer experience and platform innovation efforts. As Associate Vice President, you will be responsible for driving the development of a single source of member truth, enabling cross-channel engagement and personalization.About the RoleIn this role, you will oversee a product group focused on...