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Wine Engagement Coordinator
2 months ago
At SeaWorld Parks & Entertainment, we pride ourselves on creating memorable experiences for our guests. As a vital member of our team, you will contribute to the joy and excitement that our visitors cherish. If you are passionate, reliable, and committed to providing outstanding guest service, this role is designed for you.
Position Overview:
The Wine Experience Specialist plays a crucial role in enhancing guest experiences by offering informative wine tastings and promoting our selection of wines.
Key Responsibilities:
- Facilitate engaging wine tastings while imparting knowledge about various wines, including their origins, characteristics, and historical significance.
- Encourage guests to explore our offerings through suggestions for tastings, trio samplings, and glass or bottle purchases.
- Oversee the maintenance of wine inventory on the sales floor and in storage, promptly notifying supervisors of any needs for replenishment.
- Ensure the wine tasting area is kept clean, organized, and inviting for guests.
- Thrive in a dynamic environment with frequent guest interactions.
- Must be at least 21 years of age.
- High School Diploma or GED is preferred.
- Outgoing and professional demeanor, with a willingness to learn about wine, including tasting techniques and the unique attributes of different varieties.
- Ability to stand for extended periods, up to eight hours.
- Availability for two full days is required.
Benefits of the Role: As a Wine Experience Specialist, you will enjoy a vibrant and fast-paced work environment, along with numerous perks, including:
- Complimentary park admission.
- Discounts on park tickets and passes for friends and family.
- Employee discounts on food, merchandise, and more.
- Opportunities for scholarships.
- Exclusive events and giveaways for staff.
SeaWorld Parks & Entertainment is proud to be an equal opportunity employer. All applicants will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, pregnancy, gender identity or expression, disability, or veteran status.