Lead Store Operations Manager
3 weeks ago
Madewell is a clothing destination that values community, creativity, and self-expression. At its core, the brand offers high-quality denim products, along with a wide range of timeless wardrobe essentials.
Our commitment to sustainability is reflected in our initiatives, customer loyalty program, and community-driven projects like Hometown Heroes and Labels We Love. As an Assistant Manager, you will play a crucial role in fostering customer loyalty and strong community engagement while ensuring the business remains profitable.
Your Responsibilities
- Ignite the team with a high-energy attitude at the start of each shift
- Provide proper training and shadowing to ensure team members use existing tools and resources effectively
- Develop innovative ways to engage the community and build loyalty through events
- Be flexible and adapt to various roles as needed to maintain business momentum
- Embody the brand's values and aesthetic while staying connected to industry trends
- Stay agile and rally the team behind new strategies and projects
Requirements
- 4+ years of management experience with similar scope
- Availability for nights, weekends, and holidays
- Proficiency with technology and industry-related blogs and feeds
What We Offer
- Competitive hourly rate: $24
- Flexible days and hours
- Comprehensive benefits package, including medical, dental, vision, life insurance, pet insurance, legal plan, ID theft protection, and commuter benefit
- Time Away: paid time off, holidays, parental leave, disability leave, bereavement, and more
- Opportunity for bonus and competitive total rewards strategy
Diversity, Equity, and Inclusion
We are committed to creating a culture that builds belonging and fosters diversity, equity, and inclusion. We welcome applicants from all backgrounds and affirmatively provide equal opportunities without regard to race, color, religion, national origin, age, sex, marital status, ancestry, disability, or any other protected characteristic.
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