Senior Operations Manager

2 days ago


Dallas, Texas, United States Community Choice Financial Family of Brands Full time
Job Title: Senior Operations Manager

We are seeking a highly skilled and experienced Senior Operations Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our stores, ensuring that we deliver exceptional customer service and achieve our business objectives.

Estimated Salary: $55,000 - $65,000 per year, depending on location and experience.

Key Responsibilities:
  • Oversee store operations, including sales, customer service, and employee management.
  • Develop and implement strategies to improve store performance and increase revenue.
  • Maintain high levels of customer satisfaction through effective communication and issue resolution.
  • Lead by example, demonstrating our company values and expectations.

Requirements:
  • Minimum two years of experience in a supervisory or leadership role in retail, financial, service, or related industries.
  • Proven track record of success in improving store performance and increasing revenue.
  • Excellent communication, leadership, and problem-solving skills.
  • Bilingual English/Spanish is a plus and may be required for certain locations.

Benefits:
  • A comprehensive new hire training program.
  • Access to a robust learning management system, full of e-learning modules and training programs to help boost your professional and personal development.
  • Performance-based career advancement opportunities.
  • Multiple coverage choices for medical insurance, all include free telemedicine and medical spending account (HSA/FSA) options.
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.


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