Store Manager Lead
1 day ago
Job Title: Store Manager Lead
Estimated Salary: $90,000 per year (Dallas, TX)
About UsAt SPEED QUEEN LAUNDRY, we value teamwork and customer satisfaction. As a Store Manager Lead, you will play a key role in driving business results while ensuring excellent customer service.
Key Responsibilities- Operations Excellence:
- Develop and implement process improvements to increase efficiency and productivity.
- Monitor and analyze operational metrics to identify areas for improvement.
- Lead and mentor a team of Assistant Store Managers and Customer Service/Laundry attendants.
- Collaborate with the Region Manager/Owner to set strategic goals and objectives.
- Implement robust cash handling and inventory controls to prevent losses.
- Review financial reports and make recommendations for improvement.
- Drive sales growth through effective promotion execution and visual merchandising.
- Collaborate with cross-functional teams to develop marketing initiatives.
- Ensure that customers receive exceptional service and support.
- Address customer complaints and concerns in a timely and professional manner.
- Experience:
- Minimum two years of retail management experience, preferably in a multi-unit environment.
- Strong leadership and communication skills.
- Ability to work effectively in a fast-paced environment.
- Proficiency in Microsoft Office applications.
- High School Diploma/GED.
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