Store Manager Lead

1 day ago


Dallas, Texas, United States Speed Queen Laundry Full time

Job Title: Store Manager Lead

Estimated Salary: $90,000 per year (Dallas, TX)

About Us

At SPEED QUEEN LAUNDRY, we value teamwork and customer satisfaction. As a Store Manager Lead, you will play a key role in driving business results while ensuring excellent customer service.

Key Responsibilities
  1. Operations Excellence:
  • Develop and implement process improvements to increase efficiency and productivity.
  • Monitor and analyze operational metrics to identify areas for improvement.
Leadership and Team Management:
  • Lead and mentor a team of Assistant Store Managers and Customer Service/Laundry attendants.
  • Collaborate with the Region Manager/Owner to set strategic goals and objectives.
Cash Handling and Inventory Management:
  • Implement robust cash handling and inventory controls to prevent losses.
  • Review financial reports and make recommendations for improvement.
Retail and Marketing:
  • Drive sales growth through effective promotion execution and visual merchandising.
  • Collaborate with cross-functional teams to develop marketing initiatives.
Customer Satisfaction:
  • Ensure that customers receive exceptional service and support.
  • Address customer complaints and concerns in a timely and professional manner.
Requirements
  1. Experience:
  • Minimum two years of retail management experience, preferably in a multi-unit environment.
Skills and Abilities:
  • Strong leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Proficiency in Microsoft Office applications.
Education:
  • High School Diploma/GED.


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