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Customer Service Director

1 month ago


West Bloomfield Township, Michigan, United States Burlington Full time
Customer Service Lead

Burlington is seeking a skilled Customer Service Lead to join our team.

Key Responsibilities:

  • Direct cashier coverage and customer flow at the front of lines to ensure efficient service.
  • Assist management team in communicating promotions and company updates.
  • Monitor and validate returns, exchanges, check authorizations, voids, and other transactions.
  • Support training for front-line staff.

About Burlington:

Burlington is a leading Canadian retailer with a strong commitment to customer service.