Patient Service Coordinator
1 week ago
Company Introduction
NextCare is a prominent provider of healthcare solutions, specializing in urgent care, occupational health, virtual health, and primary care services. With a network of over 170 clinics across twelve states, we are dedicated to delivering exceptional and affordable healthcare to individuals nationwide.
Our organization is guided by core values such as compassion, development, integrity, achievement, and collaboration. These principles shape our interactions with patients, clients, partners, and each other. By adhering to high-performance standards, we strive for excellence in both clinical and operational practices.
What We Are Looking For
NextCare Urgent Care is in search of a motivated and personable Patient Service Specialist (Medical Front Office Receptionist) who excels in a dynamic environment. We seek individuals who are passionate about customer service and are eager to enhance our patient-centered approach.
Role Location
Become a part of our team.
Key Responsibilities
- Serve as the primary contact for patients visiting the clinic
- Communicate wait times to patients and manage patient flow effectively
- Oversee patient discharge procedures, including payment processing and documentation
Your Contribution
The Patient Service Specialist is crucial in delivering outstanding customer service and ensuring seamless clinic operations. By upholding high standards of care, they play a significant role in fostering a positive patient experience.
Essential Qualifications
- High School Diploma or equivalent
- Proficiency in Windows-based applications
- Ability to multitask while providing excellent customer service
Preferred Qualifications
- Medical Administrative Assistant Certification or equivalent
- Previous experience in a medical office or urgent care environment
Benefits Offered
NextCare offers a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with 401(k) Plan options. Employees also enjoy paid time off and a variety of additional benefits.
Equal Opportunity Employer
NextCare Urgent Care is proud to be an equal opportunity employer.
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