Healthcare Reception Specialist

1 week ago


Cottonwood, Arizona, United States NextCare Full time
Position Overview

About NextCare

NextCare stands as a prominent provider in the healthcare sector, offering a wide range of services including urgent care, occupational health, virtual health, and primary care solutions. With numerous clinic locations across multiple states, we are dedicated to delivering exceptional and cost-effective care to individuals throughout the nation.

Our organization is grounded in core values such as compassion, development, integrity, results, and collaboration. These principles shape our interactions with patients, clients, partners, and one another. By adhering to high-performance standards, we ensure excellence in both clinical practices and operational functions.

What We Are Looking For

NextCare Urgent Care is in search of a motivated and personable Patient Service Specialist (Medical Front Office Receptionist) who excels in a dynamic environment. We seek individuals who are passionate about customer service and eager to enhance our patient-centered approach.

Key Responsibilities

  • Serve as the main point of contact for patients visiting the clinic
  • Communicate wait times to patients and oversee patient flow
  • Manage patient discharge processes, including payment collection and necessary documentation

Your Contribution

The Patient Service Specialist is crucial in delivering outstanding customer service and facilitating seamless clinic operations. By upholding high standards of care, they play a significant role in fostering a positive patient experience.

Qualifications Required

  • High School Diploma or equivalent
  • Proficiency in Windows-based applications
  • Ability to handle multiple tasks while providing excellent customer service

Preferred Qualifications

  • Medical Administrative Assistant Certification or equivalent
  • Previous experience in a medical office or urgent care environment

Benefits Offered

NextCare provides a comprehensive benefits package that includes medical, dental, vision, and life insurance, along with 401(k) Plan options. Employees also enjoy paid time off and a variety of additional benefits.

Equal Opportunity Employer

NextCare Urgent Care is proud to be an equal opportunity employer.



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