Credit Account Specialist

3 weeks ago


Nashville, Tennessee, United States Ferguson Enterprises Full time
Job Summary

We are seeking a skilled Credit Coordinator to work with our team at Safe Step Walk-In Tub Company. As a key member of our finance department, you will be responsible for managing credit accounts, processing payments, and resolving customer inquiries.

Responsibilities
  • Manage credit accounts, following established guidelines and procedures
  • Process customer payments, reconcile outstanding balances, and prepare periodic reports on accounts receivable and past due status
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely manner
  • Perform routine clerical tasks, including copying, distributing mail, and maintaining records and files
  • Approve order ticket releases for credit accounts on restriction
  • Send out lien notices and certified letters as necessary
  • Provide sign-off on commercial and residential lien waivers
  • Update and summarize receivables
  • Notify and resolve uncollected CODs and process NSF checks
  • Research and resolve credit card chargebacks
  • Approve tax-exempt forms and issue tax credits
  • Process payments for open customer accounts
  • Collection activities, including sending follow-up inquiries, negotiating with past due accounts, and deciding on referring accounts to collection agencies or writing off accounts receivable
Requirements
  • 1-3+ years of credit experience
  • Ability to prioritize workload and meet deadlines
  • Excellent communication and data entry skills
  • Proficiency in Microsoft Office software
  • Strong math skills
About Us

At Safe Step Walk-In Tub Company, we value our employees' well-being and offer a comprehensive benefits package, including health, dental, vision, paid time off, life insurance, and a 401(k) with a company match. We are an equal opportunity employer and a government contractor that abides by the requirements of 41 CFR 60-1.4(a), which prohibits discrimination against qualified protected Veterans, and 41 CFR 60-300.5(a), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.


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