Credit Account Specialist

1 week ago


Nashville, Tennessee, United States Safe Step Walk-In Tub Co. Full time
Job Title: Credit Coordinator

Safe Step Walk-In Tub Company is seeking a skilled Credit Coordinator to join our team. As a key member of our financial operations, you will be responsible for managing credit accounts, processing payments, and resolving customer inquiries.

Responsibilities:
  • Manage credit accounts, ensuring timely payments and resolving any discrepancies.
  • Process customer payments, reconcile outstanding balances, and prepare periodic reports on accounts receivable and past due status.
  • Provide exceptional customer service, addressing questions and concerns in a professional and timely manner.
  • Perform routine clerical tasks, including data entry, record-keeping, and filing.
  • Approve order releases for credit accounts on restriction and send lien notices/certified letters as needed.
  • Provide sign-off on commercial and residential lien waivers and update and summarize receivables.
  • Notify and resolve uncollected CODs and process NSF checks.
  • Research and resolve credit card chargebacks and approve tax-exempt forms and issue tax credits.
  • Process payments for open customer accounts and engage in collection activities, including sending follow-up inquiries and negotiating repayment terms.
Qualifications:
  • 1-3+ years of credit experience.
  • Ability to prioritize workload and meet deadlines.
  • Excellent communication and data entry skills.
  • Proficiency in Microsoft Office software.
  • Strong analytical and problem-solving skills.

At Safe Step Walk-In Tub Company, we value our employees' well-being and offer a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) with a company match. We are an equal opportunity employer and welcome applications from diverse candidates.

Pay Range: $25.39 per hour (estimated monthly salary for salaried roles or hourly rate for non-salaried roles). This role is bonus or incentive plan eligible.


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