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Credit Specialist

2 months ago

Nashville, Tennessee, United States Workwear Outfitters Full time
Job Title: Credit Specialist

Workwear Outfitters is a leading supplier of work apparel and footwear for diverse occupations in industries such as automotive, manufacturing, oil and gas, utilities, government, food services, telecommunications, hospitality, and many more. As a Credit Specialist, you will play a critical role in providing customer accounting services, including collection, timely payment of account balances, customer master setup, credit reviews, account reconciliation, and summary billing.

Key Responsibilities:
  • Contact customers on a weekly basis to discuss outstanding balances and negotiate payment arrangements.
  • Document customer correspondence in the credit and collections system, providing detailed notes on collection activities.
  • Enter invoices, balances due, and pull backup documentation from customer websites across multiple brands.
  • Provide invoice copies and other supporting documentation to customers or end-users.
  • Review credit hold reports multiple times a day to make timely decisions on releasing shipments.
  • Analyze financial reports, including full financial packages and business credit reports, to adjust credit lines and evaluate financial risk.
  • Document risk for the Credit Manager and provide weekly updates.
  • Generate customer payments on different platforms, including ACH pull, ACH check, and multiple credit card processors.
  • Generate month-end reports for the Credit Manager's review.
  • Answer incoming inquiries from customers to provide documentation as requested.
Requirements:
  • 3-5 years' experience in Accounts Receivable and Business to Business Collections, preferably in a billing environment.
  • Excellent computer skills, including Microsoft Office, with an emphasis on Excel.
  • Experience processing credit cards and understanding of credit codes is a plus.
  • Excellent communication skills (oral, written, presentation).
  • Proficient in account reconciliation.
  • Excellent organizational skills.
  • Ability to work under pressure.
  • Must possess good judgment and problem-solving skills.
  • Works best in a team environment.