Patient Service Representative
7 days ago
We are seeking a highly motivated and detail-oriented Patient Service Representative to join our team at Centauri Health Solutions Inc. As a Patient Service Representative, you will work onsite with our hospital client staff, patients, and other team members to determine program eligibility and provide exceptional customer service.
Key Responsibilities- Meet with under-insured or uninsured patients to explore and identify all possible eligibility program solutions/options
- Obtain and review referrals daily to determine appropriateness for potential interview and eligibility, begin application process when possible
- Interview patients; conduct analysis of potential reimbursement, and determine eligibility
- Introduce services, set expectations for process and communication to ensure patient understanding
- Partner with patients to ensure patient understanding of process and assist with any questions during the application process
- Obtain and manage all needed forms from patients, and follow up throughout process
- Identify any additional patient needs and direct them to appropriate agencies for assistance
- Leverage technology and account processing workflows; maintain data integrity with accurate and concise documentation in systems
- Serve as intermediary for client, account reps and managers, while interacting with team members and hospital staff in a productive, cooperative manner
- Provide strong client service and collaboration with the team
- Understand and agree to role-specific information security access and responsibilities
- Ensure safety and confidentiality of data and systems by adhering to the organization's information security policies
- 2+ years customer service experience
- Outstanding communication skills and desire to provide excellent customer service
- A strong concept of patient advocacy and the desire to help someone every day
- A strong work ethic, ability to work independently while making a difference
- Strong computer skills and the ability to multitask while working in a fast-paced environment
- A positive outlook and eagerness to learn
- Consistent punctuality and attendance
- Healthcare experience, patient contact experience a strong plus
We offer our employees competitive compensation and a comprehensive benefits package that includes generous paid time off, a matching 401(k) program, tuition reimbursement, annual salary reviews, a comprehensive health plan, the opportunity to participate in volunteer activities on company time, and development opportunities.
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Patient Service Representative
2 weeks ago
Springfield, Illinois, United States Mercy Full timeAbout the RoleMercy Clinic Whiteside - Internal Medicine is seeking a skilled Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in ensuring the smooth operation of our medical office.Key ResponsibilitiesAccounts Receivable Management: Process accounts according to their state in the Self Pay...
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Patient Service Representative
4 days ago
Springfield, Illinois, United States Springfield Clinic Full timeJob Title: Patient Service Representative - NeuroAt Springfield Clinic, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our team. As a Patient Service Representative, you will play a critical role in ensuring that our patients receive exceptional care and service.Key Responsibilities:Verify patient insurance...
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Patient Service Representative
3 days ago
Springfield, Illinois, United States Springfield Clinic Full timeJob Title: Patient Service Representative - Orthopedic ClinicAt Springfield Clinic, we are seeking a highly skilled and detail-oriented Patient Service Representative to join our Orthopedic Clinic team. As a Patient Service Representative, you will play a critical role in ensuring that our patients receive exceptional care and service.Key...
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Patient Service Representative
7 days ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryWe are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Springfield Clinic. As a Patient Service Representative, you will play a critical role in ensuring seamless patient care by verifying insurance coverage, securing referrals, and resolving billing issues.Key ResponsibilitiesVerify patient...
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Patient Service Representative
1 day ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Service Representative - Neuro is a key member of the Springfield Clinic team, responsible for ensuring seamless patient interactions and efficient billing processes. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient insurance...
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Bilingual Patient Services Representative
4 hours ago
Springfield, Illinois, United States Pediatric Specialists of Virginia Full timeJob SummaryWe are seeking a highly skilled and bilingual Patient Services Representative to join our team at Pediatric Specialists of Virginia. This full-time role is located in Fairfax, VA and requires a strong ability to communicate effectively with patients and staff in both English and Spanish.Key ResponsibilitiesRegister patients for outpatient...
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Patient Service Representative
2 weeks ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Service Representative - Neuro is a key member of the Springfield Clinic team, responsible for ensuring seamless patient interactions and efficient billing processes. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient insurance...
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Patient Service Representative
2 weeks ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Service Representative - Neuro is a key member of the Springfield Clinic team, responsible for ensuring seamless patient interactions and efficient billing processes. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient insurance...
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Patient Service Representative
1 week ago
Springfield, Illinois, United States Springfield Clinic Full time{"title": "Patient Service Representative - Neuro Specialist", "subtitle": "Join Our Team", "content": "As a Patient Service Representative - Neuro Specialist at Springfield Clinic, you will play a vital role in ensuring seamless patient interactions and efficient billing processes. Your primary responsibilities will include verifying insurance coverage,...
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Patient Service Representative
2 weeks ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Service Representative - Operations is a key member of the Springfield Clinic team, responsible for ensuring seamless patient interactions and efficient billing processes. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient insurance...
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Patient Service Representative
3 weeks ago
Springfield, Illinois, United States Springfield Clinic Full timeAbout the Role:The Patient Service Representative - Operations is responsible for verifying insurance coverage, securing referrals, and educating patients about billing policies.They work with insurance carriers to ensure benefits coverage for treatment and handle account corrections. This role requires strong communication skills, proficiency in medical...
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Patient Service Representative
6 days ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Service Representative - Neuro is responsible for ensuring seamless patient interactions and efficient billing processes in the Neurology department. This role requires strong communication and problem-solving skills to address patient inquiries and resolve billing issues in a timely and professional manner.Key ResponsibilitiesVerify...
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Patient Service Representative
3 days ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryThe Patient Service Representative - Ortho Walk In Clinic is a vital member of our team, responsible for ensuring seamless patient interactions and efficient billing processes. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesVerify patient insurance...
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Patient Service Representative
2 weeks ago
Springfield, Illinois, United States Springfield Clinic Full time{"title": "Patient Service Representative - Neuro Department", "subtitle": "Join Our Team", "content": "As a Patient Service Representative in our Neuro Department, you will play a vital role in ensuring that our patients receive the best possible care. Your primary responsibility will be to verify insurance coverage and benefits prior to treatment, secure...
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Patient Service Representative
2 weeks ago
Springfield, Illinois, United States Mercy Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Service Representative to join our team at Mercy Clinic Fremont - OBGYN in Springfield, MO.Key ResponsibilitiesProvide exceptional patient care and service, ensuring a positive experience for all visitors and patients.Perform a variety of clerical duties, including data entry, scheduling,...
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Patient Service Representative
3 days ago
Springfield, Illinois, United States Springfield Clinic Full timeJob SummaryWe are seeking a highly skilled Patient Service Representative to join our Orthopedic Clinic team. As a key member of our operations team, you will be responsible for ensuring seamless patient interactions and efficient billing processes.Key ResponsibilitiesVerify patient insurance coverage and benefits prior to treatmentSecure referrals and...
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Patient Service Representative
4 weeks ago
Springfield, Illinois, United States Memorial Health System Full timePosition Overview:This role is designed to deliver a variety of support and guest services within the healthcare environment. Responsibilities include the collection of patient meal preferences and the maintenance of clinical nutrition documentation.Key Responsibilities:1. Provide prompt, precise, and friendly service to patients.2. Ensure accurate input of...
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Patient Service Representative
4 weeks ago
Springfield, Illinois, United States Memorial Health University Medical Center Full timePosition Overview:This role is designed to deliver a variety of support and guest services, including the management of patient meal choices and the maintenance of clinical nutrition records. The individual in this position is accountable for providing prompt, precise, and courteous service while addressing customer inquiries, acting as a nutrition liaison...
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Patient Service Representative
4 weeks ago
Springfield, Illinois, United States Memorial Health University Medical Center Full timePosition Overview:This role is designed to deliver a variety of support and guest services, which encompass the input of patient meal preferences and the updating of clinical nutrition records. The individual in this position is accountable for providing prompt, precise, and courteous service while addressing customer inquiries, serving as a nutrition...
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Patient Service Representative
4 weeks ago
Springfield, Illinois, United States Memorial Health University Medical Center Full timePosition Overview:This role is designed to deliver a variety of support and guest services, which encompass the input of patient meal preferences and the maintenance of clinical nutrition records. The individual in this position is accountable for providing prompt, precise, and courteous service while addressing customer inquiries, serving as a nutrition...
