Senior Coffee Specialist, UK
1 week ago
Senior Coffee Specialist, UK
at Blank Street London UK
At Blank Street, we are committed to providing an exceptional coffee experience. With locations across major urban areas, we pride ourselves on delivering high-quality, specialty coffee that is both accessible and affordable.
Our vision is to transform local commerce to better serve our communities and the environment. We aim to empower local enterprises with innovative technology and resources, making their offerings available in new neighborhoods for customers to discover and appreciate. Our efforts are backed by renowned investors, including Tiger Global and General Catalyst.
Role Overview
The Senior Coffee Specialist at Blank Street, UK is responsible for leading the training and development of our barista team during new store openings and providing support to existing locations. You are a passionate coffee enthusiast who thrives on mentoring others and enhancing their skills. Your role will be pivotal in ensuring high standards of product quality and customer service across all Blank Street locations.
Your primary responsibilities will include:
- Facilitating new store opening activities and overseeing daily operations.
- Leading training sessions in both individual and small group settings to enhance service speed and drink quality.
- Being the primary barista during new store openings to ensure an outstanding customer experience.
- Conducting thorough evaluations of staff performance and providing feedback to the training team.
- Mentoring new hires as they transition from training to active roles in the store.
- Collaborating with management to ensure smooth store operations.
- Revitalizing existing stores that may require improvement.
- Traveling as needed to support new store openings and training initiatives.
Qualifications
The ideal candidate will possess:
- A minimum of 2 years of experience in training and supporting new store openings.
- At least 2 years of barista experience or deep knowledge of coffee.
- A natural ability to lead and mentor others.
- A detail-oriented mindset with a focus on solutions.
- A proven track record of delivering exceptional customer service.
- Comfort in providing constructive feedback to team members.
- A commitment to upholding health and safety standards.
Benefits
We offer a competitive salary along with equity compensation, comprehensive medical, dental, and vision coverage, and weekly paychecks. Additionally, we support sustainability initiatives by offsetting personal emissions and provide various company merchandise.
Equal Opportunity
Blank Street is an equal opportunity employer and does not discriminate based on any protected group status under applicable laws.
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