Coffee Equipment Specialist and Sales Associate

2 weeks ago


New York, New York, United States Break Coffee Full time
Position Overview

Commitment: We seek candidates who are ready to dedicate themselves to this role for a minimum of two years.

Personality Traits: An outgoing and socially adept demeanor is essential. This position involves regular interactions with clients in various settings, so professionalism, friendliness, and clear communication are paramount. Experience in sales or a natural aptitude for it will be advantageous, especially during product demonstrations at events.

Physical Requirements: The role involves transporting and installing coffee machines, which can weigh up to 40 pounds. Therefore, a certain level of physical strength is necessary. While extensive appliance repair skills are not required, being handy and having a passion for coffee will be beneficial.

Service Responsibilities: As a Service Technician at Break Coffee, your primary duty will be to service coffee clients weekly. This includes transporting and installing machines at various locations, primarily offices and residential buildings. You will also be responsible for managing parts inventory and scheduling service visits to ensure all clients receive timely attention.

Work Schedule: The work hours are Monday through Friday, during daytime hours. All servicing should ideally be completed within three days, but flexibility for additional client visits is appreciated.

Sales Opportunities: There is potential for commission through cold calling contacts from provided lists. Compensation includes $100 for each trial scheduled and $400 for continued service, with an additional $1000 bonus for every ten clients acquired.

Key Responsibilities:

  • Conduct scheduled and emergency service calls, preventative maintenance, and installations.
  • Maintain appropriate spare part levels and reorder as necessary.
  • Complete all required documentation and activity verification for the company.
  • Relay customer feedback and requests to management or relevant departments.
  • Perform other assigned duties as needed.

Compensation Structure: Payment is set at $20 per machine serviced, which typically equates to approximately $27 per hour. With an estimated 20-25 machines to service, a realistic earning potential is around $450 per week or $1800 per month. As the company grows, the opportunity for sales commission may lead to a full-time position.



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