Patient Access Coordinator

1 day ago


Tacoma, Washington, United States Puyallup Tribal Health Authority Full time
Patient Access Representative Job Description

At Puyallup Tribal Health Authority, we are seeking a highly skilled Patient Access Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional administrative support to our Patient Access Department.

Key Responsibilities:
  • Schedule, reschedule, and cancel appointments as needed, ensuring seamless communication with patients and healthcare providers.
  • Verify and update patient information in our electronic health record system, maintaining accuracy and attention to detail.
  • Register new patients and update established patients, ensuring compliance with policy and procedures.
  • Collect and accurately enter insurance information, notifying supervisors of any issues that may arise.
  • Screen uninsured patients for alternate coverage options, providing guidance and referrals as needed.
  • Prepare electronic patient charts for daily appointments, ensuring chart completeness and compliance.
  • Provide administrative support to the Patient Access Department, including routing mail, taking minutes, and answering phones.
  • Order and maintain inventory of office supplies and materials, ensuring a well-stocked and efficient work environment.
Requirements:
  • High School Diploma or GED.
  • One year of direct customer/patient front desk experience, providing excellent customer service and administrative support.
  • One year of experience in a healthcare facility, verifying and entering patient information into an electronic health system.
  • Proficiency in MS Office products and experience with electronic health records systems.
What We Offer:
  • A competitive market-based salary of $25.00 per hour.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • 19+ annual paid holidays and generous paid sick and vacation accruals.
  • A 401(k) plan with annual profit sharing and life and AD&D insurance coverage.
  • An Employee Assistance Program and excellent work/home life balance.


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