Beverage Service Specialist

1 week ago


San Antonio, Texas, United States ASM Global Full time
Job Title: Bartender

Department: Food & Beverage

Reports To: Food and Beverage Director

FLSA Status: Non-Exempt

SUMMARY
  • The Bartenders at ASM Global are tasked with delivering exceptional customer service during events to ensure guest satisfaction and precise management of all transactions, including inventory, in line with ASM Global's Universal Service Standards and relevant Operational Standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Establishes and manages individual beverage stations.
  • Handles cash transactions responsibly.
  • Adheres to all alcohol regulations.
  • Monitors and accounts for all beverage inventory.
  • Ensures cleanliness and sanitation of the work area.
  • Implements proper safety protocols in the work environment.
  • Delivers friendly and efficient service to patrons.
  • Reports to Food & Beverage personnel in designated attire for the assigned location.
  • Prepares all beverage offerings for sale at the station.
  • Processes sales to customers, charging according to the established pricing structure.
  • Receives and manages cash and/or tickets accurately.
  • Confirms all cash and beverage inventory with a supervisor.
  • Ensures cash register is set up correctly, following approved pricing.
  • Complies with all regulations pertaining to beverage operations and ASM Global's Food and Beverage Division.
  • Requests identification from every guest purchasing alcoholic beverages.
  • Performs additional related tasks as directed by the Food Service Manager.
QUALIFICATIONS
  • Must be at least 21 years of age.
  • Must possess TABC certification.
  • Requires flexibility to work varied hours, including evenings, weekends, and holidays, in addition to standard business hours.
EDUCATION AND/OR EXPERIENCE
  • A high school diploma is preferred.
  • Basic knowledge of cash register operations and cash handling is necessary.
  • Ability to accurately count and manage cash is essential.
  • Familiarity with bar operations is required.
SKILLS AND ABILITIES
  • Ability to follow instructions and effectively execute tasks.
  • Proficient in English to communicate with customers, supervisors, and colleagues, as well as to comprehend policies and procedures.
  • Capable of standing or walking for extended periods.
  • Able to lift and carry items weighing up to 50 lbs.
  • Exhibits a positive, customer-focused attitude consistently.
  • Strong understanding of sanitary practices.
  • Maintains appropriate grooming and dress standards.
  • Demonstrates a strong work ethic with urgency and quality in a team setting.
  • Collaborates effectively with other staff members.
  • Manages multiple tasks efficiently.
  • Attention to detail is crucial.
PHYSICAL DEMANDS

The physical requirements outlined here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While fulfilling the responsibilities of this position, the employee is frequently required to sit for extended periods; use hands to handle files, type, and operate office equipment; and communicate effectively via telephone. Specific vision abilities required for this role include close vision for handling correspondence.

NOTE: The essential responsibilities of this position are outlined above and may be subject to change at any time due to reasonable accommodation or other factors. This document does not imply that these are the only duties to be performed by the employee in this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, encouraging applications from Women, Minorities, Individuals with Disabilities, and protected Veterans.

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