Product Complaint Analyst

4 weeks ago


Tempe, Arizona, United States MILLENNIUMSOFT Full time

Position: Product Complaint Analyst

Company: MILLENNIUMSOFT

Contract Duration: 6 Months

Weekly Hours: 40.00

Shift: 1st Shift

Overview:

The key focus of this role is to conduct thorough investigations into product complaints, ensuring comprehensive analysis, resolution, and corrective actions are implemented effectively.

Key Responsibilities:

  • Conduct detailed investigations into product complaints and facilitate the resolution process.
  • Support the implementation of corrective and preventive actions (CAPAs) based on investigation findings.
  • Utilize analytical skills to identify trends and propose improvements.

Qualifications:

  • A Bachelor’s degree is mandatory.
  • A minimum of 2 years of experience in complaint investigation is highly preferred; however, relevant experience in the medical device sector will be considered.
  • Strong communication and problem-solving abilities are essential.
  • Capability to work both independently and collaboratively within a team environment.
  • Proficiency in office applications such as MS Word, Excel, PowerPoint, and Outlook is required.
  • Familiarity with Trackwise software is advantageous.


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